Capio St Göran's Hospital

Situated in central Stockholm, Capio St Göran’s Hospital is one of Sweden’s larger emergency hospitals in terms of emergency patient volumes in the catchment area (approximately 420,000 residents) and is the only privately-run emergency hospital in the Nordic region.

The hospital is operated under a contract with Stockholm County Council (SLL) and includes emergency and elective healthcare for adults within basic emergency care. The hospital has accident and emergency clinics, and orthopedic, surgical, medical, neurological, radiology, anesthesia, pain and clinical physiology clinics. It also has a breast surgery center and leading expertise in areas such as shoulder surgery.

For many years the hospital has held a strong position within quality, productivity and availability, which is among other things confirmed by this year’s benchmarking report of emergency hospitals in Stockholm from the Council. The report on ”Waiting times and emergency flows at emergency departments” shows that Capio St Göran’s has more satisfied employees and patients, good quality and high availability, together with the lowest care production costs.

The report from Swedish National Board of Health and Welfare (December 2015) on ”Benchmarking emergency hospitals’ effectiveness” indicates great differences in average waiting times at Sweden’s accident and emergency departments. Capio St Göran’s showed the shortest waiting time for examination by a doctor at 28 minutes, while patients who waited the longest had to wait four times longer to be examined by a doctor at another emergency department.


Focus area going forward

  • Continuing to improve quality and reducing AVLOS to manage growing patient volumes estimated to increase approximately 40 percent over the coming years.
  • Improving availability and managing capacity by expanding the hospital’s accident and emergency and bed capacity.
  • Establishing a new breast center and shifting less specialized elective care to other care providers.
  • Continuing to refine the procurement strategy and leverage IT investments to support growing patient volumes.
  • With the support of e-health increase patient engagement and rationalize more efficient care within the hospital and in the care chain.